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We bought our brand new travel trailer at Buffalo RV. Their customer service SUCKS. There were some issues. Started out no big deal. We waited 6 weeks for them to come out and fix a broken speaker. When the repair guy first came out 6 weeks ago. He said he had to order...
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Anonymous
Anonymous

Yet still another RV complaint ; very common on this site. Your complaint is far more petty than most - just be glad the thing hasn't fallen completely apart yet. It will star...

2.3
#1360891
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up to say they had forgot to book us an appointment, so it wouldn't be ready as planned. So we had to go back home and return a week later to pick it up. We found several things wrong with it initially, which they fixed in a timely fashion. But then when it was 3...
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Anonymous
Jennifer Wiech

Sorry this happened. YES they promise the world when making your purchase but have no customer service to repair your trailer. Purchased a new Jayco Travel Trailer and can not...

I didn't like
  • Customer service for warranty work
#1347319
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UN REAL, TERRIBLE CANNOT GET A CALL BACK, YES I AM YELLING, They are terrible, have no customer service skills and no staff to manage your repairs. Got ME a LEMON, and they don't CARE. Paid extra for the extended Warranty, JAYCO has not been good poor quality, all...
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#1340910
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This goes back a couple years, but I had an issue with an incorrectly installed inverter as part of the negotiated install on a new Sprinter RV. I had did the usual bring back, wait routine, which is ALWAYS a function of the time of year (spring, summer). Yes it sat at...
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4.6
#1338925
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As of May 2,2018,our refrigerator/ freezer hasn't worked properly.We called and got no reply ,they said they were out on the 2nd,still not right.came out again put door on.and no call back to see if ok door has a gap on the top.Now it's Aug.19 and called them back said...
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1.0
#1333446
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Buffalo Rv - Terrible

Been waiting 6 monrhs for an awning that they put wrong one on
#1330156
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ve in the past purchased two different RV's from Buffalo RV the sales person Tom was very helpful, the Management I haMark Strollo was very pleasant, kind and respectful, the Lady who helped us with financial side was very well informed and also funny. When we wanted...
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5.0
#1330125
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Needed a hub cap for my 2017 Jayco Redhawk. Parts dept was next to useless. Suggested I call a Chey dealer as they made the chassis. To sell you a motor home you get instant attention but parts and service you can wait till *** freezes over. I feel that they should be...
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#1328479
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We purchased a brand new 38 BHDS Jayco in 2017. Before/during our FIRST trip we experienced excessive water leaks from both our sinks, a huge gouge in our bedroom floor(to later find out the bed should have been mounted) peeling back splash, a screen door that fell off...
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#1326795
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Buffalo Rv - They are terrible

The worse customer service ever dealt with been waiting for new awning for months now they put wrong one on
#1322041
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